Sandy Lovetinsky is a dispatcher for the Washington County Communications Center. Photo by Sam McIntosh.

From firefighters quenching a house fire, to an ambulance driving down the highway, we see examples of public safety every day.

Though there is one line of public safety that is not seen, but heard. This week is National Public Safety Telecommunicators Week, a time to honor dispatchers and their dedication to serving the public. Sandy Lovetinsky has been a dispatcher for the Washington County Communications Center for 28 years, and says she’s loved her job since day one. Lovetinsky acknowledges the personal connection she has with Washington County residents, “Working in a small community is harder I think, because you know so many people. I’ve lived here all my life, since I was five, so I think it’s good for me to know that I can actually help people, get them the help they need. I do enjoy my job everyday. It’s always something different that’s what I like the most about it, but I like that I get to help people.”

Whether your vehicle’s stuck in the ditch, you’re seeking medical attention, or need law enforcement’s assistance, dispatchers are the bridge between emergency personnel and you, working to getting help to you as quickly as possible. They may be invisible, but dispatchers are there night and day to keep you safe.